Your Privacy Matters To Us

1. Introduction

Welcome to Math Matters. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard the information you provide while using our website and educational services.

2. Information We Collect

We may collect personal information when you contact us, book a consultation, complete enquiry forms or enrol in our programmes.

• Parent and student names
• Email address
• Phone number
• Grade and curriculum details
• Academic requirements
• Messages submitted through forms

3. How We Use Your Information

The information collected helps us provide better educational services and respond to your enquiries.

• Respond to enquiries
• Schedule consultations
• Deliver tutoring services
• Provide academic updates
• Improve our website and services
• Send important service-related communications

4. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve website performance, understand visitor behaviour and enhance user experience. These technologies do not collect sensitive personal information without your knowledge.

5. Communication

We may contact you regarding consultations, class schedules, academic updates, service announcements or responses to your enquiries. We do not send unsolicited marketing communications.

6. Information Security

We take appropriate technical and organisational measures to protect your information against unauthorised access, misuse, alteration or disclosure. While no online system is completely secure, we continually work to safeguard your data.

7. Third-Party Services

We may use trusted third-party services for website hosting, online meeting platforms, analytics or payment processing. These providers operate under their own privacy policies and security standards.

8. Children's Privacy

Since our services are intended for students, information relating to children is collected only through parents, guardians or authorised representatives wherever applicable.

9. Your Rights

You may request access to your personal information, request corrections, or ask us to remove your information where legally applicable. Please contact us using the details provided below.

10. Changes To This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements or operational practices. Any updates will be published on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we manage your information, please contact us using the details provided on our Contact page.